Introduction

Use this form to tell us about household changes if you're staying at your address but other people are moving in or out.

If the move is more than 4 weeks away, please tell us about it nearer the time, as we won't be able to update your account until then.

If you're moving yourself - please use our change of address form

Landlords - if you want to tell us about a change of tenants, please use our change of tenants form.

Data privacy statement

We process your personal data to provide you with statutory services. We may share information provided with other bodies responsible for auditing or administering public funds, law enforcement agencies, or undertake local anti-fraud initiatives, to prevent and detect fraud or money laundering. If you provide false or inaccurate information and fraud is identified, we may pass details to fraud prevention agencies to prevent more fraud and money laundering.

More information about fraud

We'll process your personal information under the relevant data protection legislation. We may share your data without your consent, where it’s lawful to do so.

More information about data protection

Information about data collected via online forms