Introduction

Set up a Direct Debit to pay your rent using our secure online form.

You'll be protected by the Direct Debit Guarantee. No changes in the amount, date or frequency of your payments can be made without letting you know at least 10 working days before your next payment.

If we make a mistake, you're entitled to an immediate refund from your bank or building society.

You can cancel a Direct Debit at any time by contacting your bank or building society. Please let us know if you do this.

To set up your Direct Debit, we'll need your:

• bank or building society name
• account number
• sort code
• rent account number

You can only set up a Direct Debit online if you have a personal bank account and you're the only person required to give permission for Direct Debit payments to be made.

If you have a business bank account or more than one person is required to authorise Direct Debit payments, please download a paper Direct Debit form.

If you can't print, please email us at incomehousing@southwark.gov.uk and ask us to send you a paper Direct Debit form.

Information about data collected via online forms